FAQ

What makes Cobbler & Co. different from other leather footwear brands?

Cobbler & Co. focuses on creating premium leather footwear that balances refined design and long-lasting comfort. Unlike most leather footwear that become uncomfortable after a few hours, our products are designed for extended wear without compromising on aesthetics.

What type of leather do you use?

We use full-grain leather, the highest quality of leather known for its durability, natural texture, and ability to age beautifully over time. This ensures every pair develops a unique character with use.

Are your products really handmade?

Yes. Every pair of our leather footwear is fully handmade in India by skilled craftsmen. Due to this process, slight variations may occur, these are a mark of authenticity, not defects.

Will the leather soften over time?

Yes. Full-grain leather naturally adapts to your foot shape with wear, becoming softer and more comfortable over time while maintaining its structure.

Is your leather Footwear comfortable for daily wear?

Yes. Comfort is at the core of Cobbler & Co. Our footwear is designed to be worn for long hours, making it suitable for both daily use and occasional wear.

How do I choose the right size?

We recommend selecting your regular size. For detailed guidance, refer to our size chart. If you're unsure, our support team can assist you with sizing recommendations.

Do your products require a break-in period?

Like all high-quality leather footwear, a short break-in period may be required. However, our designs minimize discomfort during this phase.

How long does delivery take?

Orders are typically delivered within 3–7 business days depending on your location within India.

How can I track my order?

Once your order is shipped, you will receive a tracking link via email or SMS to monitor delivery status.

Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery (COD) on eligible orders.

Do you offer exchanges?

Yes. We offer exchanges in case of size issues or product concerns. Please ensure the product is unused, tried only indoors and in original condition.

Can I return my order?

Returns are accepted under specific conditions. For full details, please refer to our Return & Exchange Policy.

How long does the exchange process take?

Once your request is approved, the exchange process typically takes 5–7 business days.

How should I care for my leather footwear?

To maintain your premium leather footwear: Keep away from excessive moisture Clean with a soft, dry cloth Use a leather conditioner occasionally

Can leather footwear be worn in rain?

We recommend avoiding heavy exposure to water, as it may affect the leather’s texture and durability over time.

Why are your products priced in the premium range?

Our pricing reflects: Use of full-grain leather Handmade craftsmanship in India Focus on comfort, durability and design We aim to deliver strong price to quality value within the premium leather footwear segment.