Shipping Policy.

0

Menu
Login

or

Register now

Register

or

Back to login

Home Shipping Policy.

Shipping Policy.

Effective Date: July 10, 2026

At Cobbler & Co, every pair of our luxury formal shoes and sandals is crafted with precision and care. This Shipping Policy explains how we process, dispatch and deliver your orders.

Domestic Shipping (India)

Order Processing

Orders are processed after successful payment confirmation.

Ready-to-ship products are typically dispatched within 1–5 business days.
Made-to-order or handcrafted styles may require an additional 5–10 working days before dispatch.
Production and dispatch timelines are displayed on individual product pages wherever applicable.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Charges

We offer FREE standard shipping across India on all orders.

There are no additional shipping charges for standard delivery within India.

Delivery Timeline

Estimated delivery after dispatch:

Metro Cities: 3–5 business days
Other Locations: 5–7 business days

Delivery timelines are estimates and may vary depending on your location, courier partner, weather conditions, or other unforeseen circumstances.

Express Shipping

Express shipping may be available for select locations at an additional charge.

Please contact our Customer Support team before placing your order to confirm availability and pricing.

Courier Partners

To ensure reliable delivery, Cobbler & Co works with trusted courier partners such as:

Blue Dart
Delhivery
FedEx
DTDC
Other reputed logistics providers

The courier partner is selected based on your delivery location and service availability.

Taxes

All prices displayed on the Cobbler & Co website are inclusive of applicable GST unless otherwise stated.

No additional GST will be charged at checkout for domestic orders.

Processing & Delivery

Estimated delivery times vary by destination and are displayed during checkout.

Please note that delivery estimates may be affected by:

Customs inspections
Local courier delays
Weather conditions
Public holidays
Other circumstances beyond our control

Tracking information will be shared via email once your order has been dispatched.

Damaged, Incorrect or Missing Items

If your order arrives damaged, incomplete, or incorrect, please notify us within 48 hours of delivery.

Please provide:

Your Order Number
Clear photographs of the product
Photographs of the packaging
An unboxing video (where available)

After verification, we will arrange either:

A replacement, or
A refund, as applicable.

Claims submitted after 48 hours may not be eligible for review.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and courier details.

You can use the tracking information to monitor your shipment until delivery.

Delivery Address

Please ensure your shipping address and contact details are accurate before placing your order.

Once an order has been dispatched, we may not be able to modify the delivery address.

Orders returned due to an incorrect or incomplete address may incur additional shipping charges for re-delivery.

Delayed or Failed Deliveries

While we work closely with our courier partners to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including: